Exercise Your State Data Privacy Rights - Optimum Request Form

Current and former Optimum customers residing in the states of Connecticut, Texas, and Virginia, or authorized persons acting on their behalf, can make a request to access, port, correct or delete personal data using this Data Privacy Request Form. Please complete all requested sections to ensure we can comply with your request.

Account Status

Current Optimum Account

Former Optimum Account

Current Optimum Mobile Account

Former Optimum Mobile Account

Are you the owner of this account?

Yes

No, but I am Authorized to make this request on the owner's behalf

Learn more

Requests made by a third party on behalf of a Connecticut resident require submission of a completed, signed & notarized authorization & request form that indicates that the Connecticut resident had given the requester authority to submit the CCPA request.

* Required Field

Optimum/Optimum Mobile Account Information

Subscriber First Name*

Subscriber Last Name*

Optimum Account Number*

Where to find it

Located in the top left corner of the Optimum bill statement

Optimum Account Phone Number*

Please enter phone in xxx-xxx-xxxx format.

Optimum Mobile Account Number*

Where to find it

Located in the top left corner of the Optimum Mobile bill statement

Optimum Mobile Phone Number*

Please enter phone in xxx-xxx-xxxx format.

Optimum Service Address

Street Address*

Apt/Suite (optional)

City*

Zip*

Request to access, port, correct or delete personal data

Confirm whether Optimum is processing my personal data and request access to such personal data

Obtain a portable copy of my personal data

Correct inaccurate personal data

Delete personal data provided by or about me (subject to exceptions under state law)

Contact info for this request

We'll use this information to reach out to you with any questions on this data privacy rights request.

Contact Email Address*

Contact Phone Number*

Please enter phone in xxx-xxx-xxxx format.

Making a CCPA request as an authorized agent of a Suddenlink current or former customer

In order to protect the privacy of our subscribers, a notarized request must be submitted indicating that the account owner has granted you authority to make a CCPA request on their behalf.

Download the CCPA Request Authorization Form (PDF), and follow the provided form instructions.

Please allow us up to ten days to respond with an update upon receiving your request.